This Privacy Policy (“Privacy Policy”) is an integral part of our End User License Agreement (“EULA”) and governs the collection, use, and sharing of personal data by Cute Animal Hotel (“Company”, “we”, “us”, or “our”) when you access or use our mobile game or related services (collectively the “App” or “Services”). Any capitalized terms not defined herein shall have the meanings given to them in the EULA.
We are committed to protecting your privacy. This Privacy Policy explains what data we collect, how we use and share it, and how you can manage your privacy preferences. This Policy complies with applicable data protection laws, including the EU General Data Protection Regulation (“GDPR”) and the California Consumer Privacy Act (“CCPA”), where applicable.
If you are a California resident, please review your CCPA-specific rights below. If you have any questions about this Privacy Policy, contact us at [email protected]
1. Information We Collect
We collect personal and non-personal data in the following ways:
(1) Information You Provide
Age or nickname submitted during registration.
Feedback or content submitted via in-game forms or reviews.
(2) Information Collected Automatically
Device information (model, OS, device ID, language).
IP address and approximate geolocation.
Gameplay data (e.g., progress, time spent, interactions).
Ad engagement data (e.g., views, clicks, rewards).
Analytics identifiers collected via tools such as Google Analytics and Firebase.
(3) Information from Third Parties
Ad networks (e.g., AdMob, Unity Ads) may share aggregated ad performance and device identifiers.
2. How We Use Your Information
We use your information to:
Provide, maintain, and improve the Cute Animal Hotel game.
Show ads and provide in-game rewards for watching ads.
Conduct analytics and performance monitoring via Firebase and Adjust.
Prevent fraud, ensure game integrity, and meet legal obligations.
Personalize in-game offers and content (where applicable).
3. Advertising and Analytics
Cute Animal Hotel uses advertising to support our free-to-play game model. Ads are served through platforms like AdMob and Unity Ads, which may use device identifiers (e.g., GAID, IDFA) to deliver relevant ads.
Ad services may collect:
Device advertising IDs
IP address for approximate location
App interaction and session data
Some ads are “Rewarded Ads” and provide in-game currency or bonuses. You may opt out of personalized advertising by adjusting your mobile device’s privacy settings.
We do not sell data belonging to users under 13 (or 16 in certain jurisdictions).
4. Children’s Privacy
We follow strict protections for children:
For players under 13 (or under 16, where required), we limit data collection to essential gameplay features.
We do not serve behaviorally targeted ads to child users.
Child-directed features are served with contextual ads only.
We use age gates to determine the appropriate experience.
We comply with the Children’s Online Privacy Protection Act (COPPA) and similar laws. If we become aware of any inadvertent data collection from children, we will delete the information.
Parents may contact us at [email protected] to review or request deletion of their child’s data.
5. Sharing Your Information
We may share your data with:
Service providers (e.g., Firebase, AdMob, Unity Ads, Adjust) for analytics, storage, and advertising.
Authorities or regulators, where required by law.
We do not allow these partners to use your data for any purpose beyond delivering the contracted services.
6. Third-Party SDKs and Services
We integrate SDKs and services that may independently collect data:
Firebase: https://firebase.google.com/support/privacy
AdMob: https://policies.google.com/privacy
Unity Ads: https://unity3d.com/legal/privacy-policy
Adjust: https://www.adjust.com/terms/privacy-policy/
Facebook Login: https://www.facebook.com/about/privacy/
Please review their respective privacy policies for more detail.
7. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your information from unauthorized access or disclosure. Access is limited to personnel with a valid business need.
8. Data Retention
We retain data only as long as necessary for the purposes described in this policy. When data is no longer needed, we anonymize or delete it. Where immediate deletion is not possible (e.g., backups), data is securely stored and isolated until removal is feasible.
9. Your Rights and Choices
Depending on your jurisdiction, you may:
Request access to the personal data we hold.
Ask us to correct or delete your data.
Withdraw consent (if processing is based on consent).
Opt out of personalized ads via your device’s settings.
To exercise your rights, email us at [email protected]. We may require verification of your identity.
10. Policy Updates
We may update this Privacy Policy to reflect legal, operational, or technical changes. Updates will be posted on this page, and the “Last Updated” date will be revised accordingly.
Last Updated: May 16, 2025
For questions or concerns, please contact us at [email protected]m.